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What is customer relationship management what is it so important to manage this relationship?
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to ...
What are the four main components of customer relationship management?
The 4 components of customer relationship management are satisfaction, loyalty, profitability and customer retention. CRM ...
What is the role of information technology in customer relationship management?
The use of CRM technology allows the integration and exchange of information, facilitates efficient and effective...
What is the most popular customer relationship management software?
If you need an easy-to-use sales CRM software, the popular Pipedrive is a smart choice. While the platform offers a lot...
What are strategies and steps of customer relationship management crm?
To achieve successful conversions, managers always meticulously analyze every step of the customer buying process....
What is the importance and process of customer relationship management?
The CRM helps companies establish a relationship with their customers that, in turn, generates customer loyalty and...
